Terms of use

Last updated: July 2020

This privacy policy sets out how we as a company uses and protects any data that you give when you use our website. Our priority is to ensure that you privacy is protected and we will continuously update this policy as and when it’s needed. It’s important to us that you make sure you’re happy with these changes. If you’d like to make any changes please contact us.

This policy applies to Shape History Limited, registered company number 9491473, data protection registration ZA757573.


Most of the information we collect will be provided by you. This information might include contact details such as your name, address, email address, phone numbers, organisation name and job title. You might also provide information to help us answer a query, or market our services to you.

We may collect additional information about you from public sources, for example from publicly available social media profiles, such as career history, specialisms and interests. We may collect metadata information, which identifies your computer and tracks your visits and use of our website. We will use Google Analytics to collect this type of information, so we can assess and improve our website experience. This information is processed in a way that doesn’t identify individuals.

We may also collect information from our email service provider including whether you opened our email and what links you may have clicked on.


You might know cookies as being those delicious crumbly chocolatey goodness that devour in your mouth. There’s another type too. When you go onto a website, like ours, cookies are small pieces of text sent by your web browser. A cookie file is stored in your web browser and allows the Website or a third-party to recognise you and make your next visit easier and the Website more useful to you.

By using our website, you are deemed to consent to our use of cookies. We may use cookies to record your website visits, pages you have visited and links you have followed.

You can block our use of cookies by activating the settings in your browser. Please visit allaboutcookies.org where you can find comprehensive information on cookie management and blocking for a wide variety of browsers. Please bear in mind though that if you block cookies, some aspects of our website might not work properly. We have no control over the content or security of any third-party websites we may link to.


We will use your data to provide you with the information, products and services you have requested through our website. Most of our communication will be by email. We may use your personal information to:

  • Respond to enquiries about our services
  • Send you updates, newsletters, and sales and marketing
  • Invite you to events
  • Invite you to participate in research
  • Get back in touch with you if you’ve applied for a job
  • Improve our website experience
  • Keep our website secure
  • Comply with any legal process or proceedings